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The UK Competition and Market Authority is investigating the online services of console manufacturers



The UK Competition and Market Authority is investigating the online services of console manufacturers


All (!) Console manufacturers are involved in the investigation, which aims to determine whether the general terms and conditions are fair.

Xbox Live has been serving gamers since 2002, and the PlayStation Network has been serving gamers since 2006, all launched by manufacturers more than a decade ago. The British Competition and Market Authority, which was set up in 2013 as an independent branch of government, has now taken to console manufacturers. I would like to determine whether the terms and conditions of the online contract are appropriate or non-compliant, including whether “manufacturers are complying with the law to renew online services, cancellation and refund options,” and so on.

PlayStation Store has just introduced cashback. CMA lawyers want to find out if the automatic service renewal is fair, is it telling contractors where to turn off the option, the service provider reminds them that they will soon deduct money from their account again?

Indeed, in console groups, it’s often a question of why so much or so much is deducted, but turning off auto-renewal is just three clicks away, and you don’t even have to provide credit card information, given that you can also purchase a PSN or Xbox Live subscription with a top-up card.

Obviously, the investigation won’t close quickly and you don’t know why it just started, but with a little digital knowledge, it’s easy to avoid having money withdrawn from anyone’s account without their consent.