Your iPhone 11 it has always worked beautifully… at least until now. In fact, for the first time, you find yourself dealing with a problem that you cannot solve: the touch does not work, the phone has frozen and you have no idea what to do to restart it. Not a little worried about the situation, you did a quick search on the Internet and you landed here, in this tutorial of mine.
This is exactly how things are, right? Then I am more than happy to help you find out how to restart iPhone 11 if touch does not work. Do not worry, it is not difficult at all and there is a special procedure that can be carried out entirely with the keys of your iPhone and that will make the smartphone return as new, solving the momentary problem by restarting.
So if you are ready to proceed I would say not to waste any more time and get to the heart of the matter, complete the procedure and restart your iPhone. Read carefully what I have to tell you and follow the steps carefully; this way I’m sure you won’t have any problems!
- How to restart iPhone 11 if touch doesn’t work
- How to restart iPhone 11 with the keys
- How to restart iPhone 11 without keys
- How to reset iPhone 11 from off
How to restart iPhone 11 if touch doesn’t work
If, for any reason, you need to restart your iPhone 11 but you cannot use the touch, as I mentioned earlier, there is a very simple procedure that you can complete using only the keys: the forced restart.
This restart is extremely useful in case of malfunctions, when the iPhone is locked and does not allow you to turn it off in any way or to access the device settings. As for the iPhone 11, being equipped with Face IDthe procedure to follow is the one you will find in the next paragraph and which can also be applied to all iPhones that have this recognition system.
How to restart iPhone 11 with the keys
The first thing you can do, if your touch is not working and there is nothing you can do, is to proceed through the forced restart of the device. On iPhone 11 the procedure is as follows: press the button quickly Volume Up and release it, then do the same thing with the key Volume Down and finally press the side button for a few seconds and then release it as soon as you see the Apple logo (ignore the shutdown toggle when it appears on the screen).
If the logo does not appear, you have probably made a mistake in some steps and all you have to do is repeat the procedure until you do it correctly. After the logo appears, in any case, you just have to wait a few seconds for your iPhone 11 to complete the restart procedure.
At this point, if there are no other problems that only Apple Support can fix, your phone should be working normally and the touch should have reset.
How to restart iPhone 11 without keys
You are wondering how to restart iPhone 11 if touch does not work and without the use of the keys why, maybe, even those do not work? I’m sorry to be informed that, in this case, it is very unlikely that you will be able to do anything to resolve the situation.
If, on the other hand, the touch has decided to work (but the keys don’t) you can try to turn off your device by using the Settings.
To proceed, then take your iPhone, unlock it and press the icon Settings (represented by a gray gear), then tap on the item General and, in the new screen you see, click on the wording Switch off, present at the bottom of the list. At this point you just have to scroll through the cursor on the screen to the right, to permanently turn off iPhone.
How to reset iPhone 11 from off
Your iPhone 11 doesn’t want to know anything about turning on and you’re wondering how to reset it from off? I am sorry to inform that, in such a situation, there is not much you can do. You can try to turn it on through the normal ignition procedure, i.e. by holding down the side button for a few seconds. Alternatively, you can try connecting it to an electrical source via the power cord Lightning and if so, it should restart automatically.
However, if none of these methods bring you the desired outcome, you can always contact Apple support via the telephone support calling the number 800 915 904 (active from Monday to Fridayfrom 09.00 at 18.00), proceed directly with device repair required through the appropriate Apple web page or use one of the methods suggested by Apple such as the chat (but only if it appears as a suggestion during the support request process). More info here.