Netflix automatically cancels inactive accounts

Many users continue to pay their monthly fee, without watching movies, series or documentaries on the platform. It may sound surprising but it is a reality.

Netflix will now automatically terminate subscriptions for paying users without ever using the streaming application. Many users continue to pay their monthly fee, without watching movies, series or documentaries on the platform.

It may sound surprising but it is a reality. THE Netflix have many subscribers whose accounts are completely inactive. They pay for the subscription every month, but they never use the platform. Amazingly, Netflix decided automatically suspend subscription to this type of accounts after a few months of inactivity.

This is a nice gesture of the streaming platform that abdicates financial gains to safeguard the portfolio of users who are paying unnecessarily for a service they don’t use.

These accounts represent less than 0.5% of Netflix subscribers

This week, the streaming platform will begin sending an alert email to subscribers who have registered, who have entered bank card details and have not watched movies, series or documentaries for at least a year. If the user wishes to maintain their Netflix subscription, they must expressly express their willingness to maintain the subscription. In case they don’t respond, the service will be canceled automatically.

For subscribers who fail to pay, the deadline is two years and the termination process is exactly the same. Netflix starts sending an email alert and suspends the account when the user does not respond or does not express a willingness to continue paying.

After an account is suspended, the user can reactivate the subscription very easily and, above all, keep their preferences, favorites and profile data if the reactivation is done within 10 months after cancellation. Finally, Netflix announces that this measure will impact less than 0.5% of total subscribers, which still represents

Via